Accessibility

We are committed to making our Web site accessible to customers who use screen readers and other assistive technologies. If you have any questions about our site or our merchandise, or you would like to make a purchase, please dial 711 for relay service.

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Qmis Ltd. AODA Policy
Accessible Customer Service Policy

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Overview

Customers with physical or mental disabilities deserve the same high level of service given to any other customer. At Qmis Ltd. we believe this is simply common courtesy as well as good customer service. All goods and services provided by Qmis Ltd. shall follow the principles of dignity, independence, integration and equal opportunity.

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Assistive Devices

We are committed to serving people with disabilities who use assistive devices to obtain, use or benefit from our goods and services. Although Qmis Ltd. does not provide assistive devices in our facilities, persons with disabilities may use their own assistive devices as needed when accessing goods or services provided by Qmis Ltd.

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Communication

We will communicate with people with disabilities in ways that take into account their disabilities. We will train staff who communicate with customers on how to interact and communicate with people with various types of disabilities.

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Notice of availability of documents

Qmis Ltd. will notify the public that documents related to accessible customer service, are available upon request by posting a notice on Qmis Ltd.’s website.

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Qmis Ltd. will provide or arrange for accessible formats or communication supports that are suitable for persons with a disability, upon request, at no extra cost and in a timely manner. Requesting persons will be consulted as to the suitability of the format or communication support offered.

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Modifications to this policy

Qmis Ltd. is committed to developing customer service policies that respect and promote the dignity and independence of people with disabilities. Therefore, no changes will be made to this policy before considering the impact on people with disabilities. Any policy of Qmis Ltd. that does not respect and promote the dignity and independence of people with disabilities will be modified or removed.